What DiveStyle provides?
At DiveStyle we are not only proud of the service we provide but also confident in the quality of the service we provide
That is why for anyone that learns to dive with DiveStyle we offer a money back guarantee on the cost of the training.
We will refund the cost of the course minus the course materials and your first pool session (£90).
So what is the catch?
There is none. All we ask is that you declare your issue with the instructor.
The dive centre will then be in touch to arrange for you to pop in and see the centre manager. He will sit down in a very informal meeting and discuss what happened and try to identify what the issues are or were.
After all we can learn a great deal from any feedback (positive or negative) and then put a plan into place to adjust our training and services appropriately.
Once we have identified the issue or issues then you have the following options:
- Complete the course again at no extra cost
Sometimes all that is needed is a little extra tuition. This we would arrange as a 1-2-1 for a review and then get you integrated back into a running course.
The sense of personal achievement that you will feel once you have conquered the course is amazing!
Please note: If you choose this option you waive your right to the money back guarantee.
We are so confident that you will have fun and will pass your course that we are willing to offer the refund guarantee.
The refund will be as stated above, the cost of the course minus the crewpak and first pool session, currently valued at £90.
Please read the terms and conditions carefully.
Terms & Conditions
The DiveStyle money back guarantee program and its benefits are offered at the discretion of DiveStyle. Participation in the DiveStyle money back guarantee program is subject to the terms and conditions and regulations implemented by DiveStyle. It is the customer's responsibility to read and understand them.
The money back guarantee program is subject to modification, cancellation, or limitation at DiveStyle’s discretion, with or without notice. Any reward may be withdrawn or added, and restrictions on any reward or its redemption may be imposed at any time.
ENROLEMENT / CONDITIONS
The DiveStyle money back guarantee program is offered only to DiveStyle customers who are completing their entry level certification (Open Water).
As a none DiveStyle training student you are not eligible for the DiveStyle money back guarantee program.
Each entry level training DiveStyle customer may only use the refund guarantee once. I.e. If you take the refund option and then return to try the course again the money back guarantee will not apply.
If you do not declare a known medical condition on the PADI medical form you will not be eligable for the money back guarantee.
If you declare a know medical condition then we will discuss the options open to you. However if the medical condition prevents you from completing the course you will not be eligable for the money back guarantee.
If you use the 'complete the course again' option you waive the money back guarantee.
You must highlight the issue to the lead instructor or dive centre manger before the end of the first course day.
To qualify you must attend the informal meeting with the centre staff within 2 weeks (14 days) of raising the issue.
If you do not attend the informal meeting at the dive centre within 2 weeks (14 days) you will automatically be offered the 'complete the course again' option and the money back guarantee automatically waived. This will be valid for the next 2 months.
VARIATION & TERMINATION
The money back guarantee program is at the sole discretion of DiveStyle and may be suspended or cancelled at any time.
DiveStyle may amend the Program Rules at any time without notice and has the sole discretion to interpret and apply the Program Rules.
DiveStyle reserves the right to terminate the program at any time without prior written notice.
The DiveStyle money back guarantee program applies only to Open Water Courses (Open water referral & full open water) and does not apply to any other courses. The money back guarantee program might be eligible to be combined with some other promotional offers, to learn more carefully review the details of the specific offer.